We will endeavour to have goods delivered to you in a timely manner (in the ideal case 3-7 days) we can not be liable for late deliveries by our couriers.
When you order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number.
Please note that the delivery times specified are approximate and we cannot guarantee these delivery times.
Once a parcel has been delivered to your delivery address, we take no responsibility for any damage or theft that may occur. If you will not be present to accept delivery of your parcel or feel that your address is unsafe to leave a parcel unattended, we recommend sending your order to a work address. If you are providing a work address and the name of the company.
We can redeliver parcels where address is incomplete, or has been incorrectly provided, however this will incur a delivery charge.